Skip to content
Ridge & Reason
Menu

Projects & About · Asheville, NC

Projects, experiments,
and practical applications.

I’m Troy. I build things to learn what AI can do—and where thoughtful human judgment makes the difference.

01 / Selected work

A few things I’m working on.

Open a project to see the idea,
the process, and what I’m learning.

03 / The person behind the work

Hi, I’m Troy.

Troy Ziemer
Founder, Ridge & Reason

Based in Asheville.
Curious far beyond it.

Technical curiosity.
Practical purpose.

I’ve called Asheville home since 1998. My background includes coursework in Computer Programming and Accounting at both NC State and A-B Tech. My work began with computer repair and customer support, then grew into business operations and automation.

At Home Carefree and Vital Homecare in Asheville, I used AutoHotkey scripts to automate repetitive administrative data entry within their existing confidentiality and HIPAA procedures. That experience connected practical automation with the responsibility of protecting client information, well before today’s AI tools.

My operations experience spans home care and retail, from budgeting, bookkeeping, payroll, and HR to IT and staff support. In retail, I’ve also handled purchasing, inventory, vendor negotiations, marketing, events, and day-to-day shop operations. That work connects technical decisions to the needs of customers, staff, and the business.

I’ve handled landlord negotiations involving lease renewal, Hurricane Helene recovery, and repairs, and worked with lawyers on zoning and credit card processor issues. I’ve also attended vendor exhibitions. My business setup work includes establishing operational systems and procedures.

Today, I bring that practical background to building AI tools and helping business owners and staff use technology thoughtfully. Through individual guidance and group demonstrations, I help people decide when to use AI, another system, or their own judgment.

Outside client work, I enjoy strategy games, experimenting with AI, and finding new ways to tell stories through video.

CredentialGoogle AI Professional Certificate

Hurricane HeleneRead the storyClose the story

Cleanup and essential supplies

The day after Hurricane Helene, I helped check and clean up a local business. Alongside our team, I helped give away water, food, and sanitary supplies to neighbors who needed them.

Fuel and communication

I provided a diesel van for gasoline deliveries to stranded drivers and coordinated with a local radio station while other communications were down.

Prioritizing staff support

I helped prioritize funds for immediate payment of staff’s paid time off. Some staff members had lost their vehicles or homes, making that support especially urgent.

Securing recovery grants

I researched recovery funding and personally wrote grant applications that secured support for a local business. I used AI to research opportunities and work through ideas, while retaining authorship and responsibility for the applications.

Let’s make something useful

Have a project in mind?

A practical business problem, an experiment, or an idea worth exploring—I’d like to hear about it.

Email Troy